Forum Replies Created

  • Hello,

    It seems that this menu is causing the issue.

    I’m sorry to say that there is a mistake in our changelog. Ubermenu support is ready, but Pluto was still not updated with this. Sorry for this!

    Also, are you sure you’re using ubermenu? it seems that you are using another type of mega menu plugin.

    Regarding the images, go to Woocommerce settings, and in the product tab, there are settings for the images sizes. Change them with better values and use a plugin called Thumbnail Regenerator to regenerate you WordPress images.

    Best Regards,
    Fabio

    This issue seems to be the same: https://code.google.com/p/chromium/issues/detail?id=402747

    Hello,

    Try adding the following Custom JS

    This should remove those data attributes and remov ethe default bootstrap behaviour.

    Best Regards,
    Fabio

    Hello,

    Unfortunately we still do not have a fix for this. It seems that the newest version of Chrome currently has some bugs and we’re not able to fix them.

    This is not the only theme affected and we will look into this.

    Sorry for the inconvenience.

    Best Regards,
    Fabio

    Hello,

    Could you check this again?

    The images should be inside /assets/img

    http://prntscr.com/4yk129

    If you do not manage to find it, please could you send us your FTP credentials via private reply?

    Best Regards,
    Fabio

    Hello,

    The colours have been changed to red.

    We added custom CSS into Appearance -> Theme Options -> Code -> Custom CSS

    Sorry for the delay. We are experiencing a slight overhead of supports in some themes which will be solved in some days.

    Best Regards,
    Fabio

    Hi,

    I don’t see WordPress instalation under this adress.
    Could you please, send me your ftp access to working WordPress directory and wp-admin credencials, then I will install this for you.

    Thanks,
    Patryk

    I’m sorry, but I still can’t connect. Tried more than once with the credentials you provided, but was unable to.

    This reply has been marked as private.

    Hello,

    It seems that the WordPress credentials you provided aren’t working. Could you check this?

    Best Regards,
    Fabio

    Hi,

    Could you please go to wp-config.php file (in main WordPress directory) and replace:
    define(‘WP_DEBUG’, false);

    TO:

    define(‘WP_DEBUG’, true);

    Do you then see some error?

    Could you write me, what version of WordPress, Woocommerce and Corpress you have ?

    Best regards,
    Patryk

    Hi,
    Could you send me your FTP details so I can investigate this problem Directly? (please mark: Set as private reply)
    thanks,

    Patryk

    Hi,
    Could you send me your FTP details so I can investigate this problem Directly? (please mark: Set as private reply)
    thanks,
    Patryk

    Hello,

    Add the following:

    Best Regards,
    createIT

    Hello,

    It seems that in the FR shop page you have code generated by Visual Composer. Unfortunnatly, visual composer is not fully supported at the moment by Pluto.

    I see that the animation works fine tough, but the columns aren’t working as they should because of Visual Composed in that particular page.

    Best Regards,
    createIT

    Here you can read about colorbox:

    http://www.jacklmoore.com/colorbox/

    Hello,

    Our guess is that Adsense uses Javascript to show up the banner. The issue here is: We cannot insert anything into a div using Javascript if the div is not visible (ie: display: none;).

    The only work around for this is using the colorbox plugin callback onComplete. What you have to do is: Once you call colorbox, the adsense script will be called inside this callback. Since the colorbox is already visible onComplete, then the container is available for JS to place the banner.

    As you may understand, this is not part of our free support and in case you aren’t able to solve this you might want to contact premium@createit.pl asking for a quote.

    Best Regards,
    createIT

    Hi,

    Unfortunately due to your server limitations we are not able to recreate exactly the same menu we have on our demo page. If you have access to your php.ini, please follow this guide: http://sevenspark.com/docs/ubermenu-menu-item-limit. This is UberMenu / server limitation, not theme itself.

    Sorry for your trouble,
    Patryk

    Hello,

    That’s a funny bug. Could you provide us with a link to check what’s happening?
    We can’t do much without being able to check it :/

    Best Regards,
    Fabio

    Glad I could help 🙂

    Best Regards,
    Fabio

    To center the logo add the following custom CSS:

    For the menu you need:

    keep in mind that you will need to check responsive since you’re changing position of elements in desktop.

    Best Regards,
    Fabio

    Hello,

    Unfortunatly we are not able to connect with the credentials you provided.
    Could you check them?

    Thanks,
    createIT

    Hi,

    I fixed your theme directly (uploaded updated js library)

    Best Regards,
    patryk

    Hi,

    I changed some parts of home page content. Now looks like this correctly?

    Best Regards,
    Patryk

    We’re not sure what’s the issue, but it seems WP is adding target=”_blank” to this particular item. it isn’t in Contact link.

    I simply deleted the link you had and added a new one to the same page and now it’s fine.

    Best Regards,
    Fabio

    Hello,

    Not sure what the issue was with Visual Composer, but is was installed and I just hit activate. it’s working now.

    We are now working to make it looks like Our demo.

    Tough, menu won’t looks the same since you need Uber Menu in order to make mega menus.
    We can’t bundle our themes with Uber Menus (Same with every other theme) due to licensing limitations.
    So, you’ll have to buy this plugin separatly.

    Best Regards,
    Fabio

    Should be working now 🙂

    Best Regards,
    createIT

    Hello,

    Sorry for the delayed answer,

    Anything we can need our support with?

    Best Regards,
    createIT

    Hello,

    Atached is an old font files that should fix the issue:

    Just replace the files under invia/theme/assets/css/icons/entypo/fonts

    Best Regards,
    Fabio

    Attachments:
    You must be logged in to view attached files.

    Hello,

    Could you explain exactly what you want to acomplish?

    Do you want to open the drop down menu only when clicking?
    If so, try adding the following Custom CSS:

    If you want to make the parent link in the dropdown also a link, try the following Custom JS:

    Best Regards,
    createIT