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are often better for cooling We may not necessarily be buying the concept

  • Hi Magda,

    are we saying this is resolved now then? I can see the menu now appears.

    Thanks
    John

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    Thanks a lot, I look forward to your reply.

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    Hi, I see what you mean now. This plugin is one 2 pages and on each one in the shortcode I have to specify the email address. I forgot it worked like this. Having said that, the email address was already set to my clients.

    Either way, I updated the email address on both shortcodes and in theme options to mine and I now geg the email in my gmail inbox each time. Also checked on my own domain and it now comes through so hopefully this is resolved now.

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    Hi, I just got your test booking through. That is through the REDI Reservation plugin. To confirm, even though this is there, this is not the one I am testing or using. I am testing the ‘Book a table’ plugin that came with the theme.

    Note that all tests made through the REDI Reservation plugin work fine.

    As I said, I received 1 genuine booking through your ‘Book a table’ plugin last night so it obviously works, just not for me for some reason?

    I changed it back to my clients address now (mollyslancaster@gmail) so just told them to keep an eye on it missed bookings etc.

    If there is any issue you can find then please do fix.

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    Hi, I just tried again and nothing received in any folder – inbox, spam or junk.

    I am looking at the correct setting aren’t I?

    Appearance > Theme Options > Book a Table Form and my email is set in there.

    It is a run of the mill gmail address so I doubt gmail is blocking these emails?

    Hi, please can you get back to me once you are back Wednesday morning your time. This isn’t like you guys as I had such quick responses previously. I just need to know one way or the other what is happening so i can let my client know.

    Thanks

    Hi, has anyone had chance to take a look yet?

    Hi, there is still an issue.

    I just tested out the form again today whilst it is set to come to me and nothing arrives in junk, spam or inbox.

    Have you had chance to take a look yet?

    Hi, I have just found 2 bookings (one from yesterday and one from tonight) via this form in my spam folder! Perhaps they have been going into my clients spam folder all along.

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    Thanks.

    Theme updated and now on theme version 1,5 but after testing out the form again, no email still coming through?

    Thanks again Julita, you’re a star.

    Working as expected.

    Hi Julita,

    thanks very much for resolving, I can see it is correct now.

    To be honest, I don’t mind how it is done as long as it is done and it now is.

    I didn’t even think of this being ordered by date.

    Thanks again.

    Hi Julita,

    thanks for confirming.