Forum Replies Created

  • Magda
    User posts: 13173
    October 19, 2017 at 12:40 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    Magda
    User posts: 13173
    October 19, 2017 at 12:40 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    Magda
    User posts: 13173
    October 19, 2017 at 12:40 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    Magda
    User posts: 13173
    October 19, 2017 at 12:39 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    Magda
    User posts: 13173
    October 19, 2017 at 12:39 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    Magda
    User posts: 13173
    October 19, 2017 at 12:39 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this template please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    Magda
    User posts: 13173
    October 19, 2017 at 12:38 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    Magda
    User posts: 13173
    October 19, 2017 at 12:37 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this template please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    Magda
    User posts: 13173
    October 19, 2017 at 12:34 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:33 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:33 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:32 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:31 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:31 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:30 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:30 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:29 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this theme please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:27 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this plugin please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:27 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If you have any new question about this template please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:19 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If the plugin still isn’t working for you as it should please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 19, 2017 at 12:18 pm

    Hello!

    We are moving to our new support forum to make your support experience better. If the plugin still isn’t working for you as it should please contact us there. Just click on ‘SUBMIT TICKET‘ button to get help.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 18, 2017 at 4:57 pm

    Hello!

    Sorry you had to wait for this reply for so long!
    We added solution to your code via adding shipping_label option that when set to yes will show text added to the shipping_label_text. This two options were added to to shop.js file.

    Best regards,
    Magda

    Magda
    User posts: 13173
    October 17, 2017 at 6:01 pm

    Hello!

    Sorry you had to wait for this reply for so long!
    Your account status on supportpal is set to active so it should work right now without any issues. Tomorrow I will investigate this script problem and add fix to your site.

    Best Regards,
    Magda

    Magda
    User posts: 13173
    October 13, 2017 at 5:05 pm

    Hello!

    Thank you for the crednetials!

    ‘Search’ issue: you can find Lokalizacja in Lokalizacja tab (img) and on the right hand you can set the order of the elements that are used in the searchbox.

    Page ‘O nas’ I was able to fix this issue by adding this custom css:

    I wasn’t able to recreate this problem on your site (img) Please make sure that this problem you are having isn’t connected to browser cache.

    Best Regards,
    Magda

    • This reply was modified 6 years, 7 months ago by Magda.
    Magda
    User posts: 13173
    October 13, 2017 at 3:25 pm

    Hello Matt!

    We are closing the old forum and moving to https://createit.support/helpdesk/en
    Right now all the categories from old forum are set to private so only you and support team will see this task, for other people this task can’t be seen and I can assure you that no one unwanted will have access to the credentials you added there.

    Kind Regards
    Magda Stepnowska

    Magda
    User posts: 13173
    October 13, 2017 at 1:54 pm

    Hello!

    Unfortunately I wasn’t able to access Dashboard via any of the credentials you send to us, so right now I am not able to reply to your two newest questions as I can’t recreate this problem on our demo.

    About the reply with the broken img link – The only way to edit or add any change to the contact form is via Activity Manager (img)

    If you will have any other questions regards the ones asked here, please contact us via our New support forum.

    Best regards,
    Magda

    Magda
    User posts: 13173
    October 13, 2017 at 1:18 pm

    Hello!

    Sorry you had to wait for this reply for so long!

    The cart is generated via js code. To add label go to line 509 in shop.js and replace used there code to this one:

    It will give you this effect as a result: Img.

    I hope you will find this solution helpful 🙂 If you will have any other questions please contact us via our New support forum.

    Best regards,
    Magda

    Magda
    User posts: 13173
    October 13, 2017 at 12:53 pm

    Hello!

    After adding acres you need to go to WPL > Data Structure > Unita Manager and there set Unit type to Area and activate them (img)
    Now you can add acres (img)

    I hope you will find this solution helpful 🙂 If you will have any other questions please contact us via our New support forum.

    Best regards,
    Magda

    Magda
    User posts: 13173
    October 12, 2017 at 5:33 pm

    Hello!

    I noticed that the path to the image is incorrect. Please go to style.css stylesheet and replace path to the images in the styles used for this elements (img)

    Insated of:

    need to be:

    Best regards,
    Magda

    Magda
    User posts: 13173
    October 12, 2017 at 4:01 pm

    Hello!

    Thank you so much for this great news 🙂 !

    Best regards,
    Magda

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