Forum Replies Created

  • Hi,
    the menu is not stick in the phone on purpose – we do that to save space on small device screen. In your css you should have, something like that:

    And this is doing that. If you remove that it should be ok. Previous CSS worked in my emulator, but when we have 2 parameters with “!important” there is a risk, that something won’t work.

    If you will have problems with finding that and deleting, please give me your ftp access and I will do that for you (remember to set reply as private in that case).

    Thanks,
    Julka

    Hi,
    please try to add followinf css to your custom CSS field (Appearance > Theme Options > Code > Custom styles)

    You can learn more about Customization of your theme here.
    best regards,
    Julka

    Hi,
    we still working on other features in our new version of Foodtruck, but we’ve already changed language in calendar specially for you, thanks to your ftp access – so you have part of the changes before new version update.

    If you like our support, please don’t hesitate to rate us with 5 stars on themeforest.

    Pozdrawiam 🙂
    Julka

    Hi!
    It was probably my typo in version number. You had “update available” in your “themes” section.
    I updated it for you and now it works.

    Best,
    Julka

    Hello!
    Can you send me printscreen or described more precisly issue with gap? Because I can’t find it.
    About second issue – you can use “shortcodes > structure” to manage content arrangement.

    Best regard,
    Julka

    Hello Peter!
    Please, check it now. I set up revolution slider for you

    Best,
    Julka

    • This reply was modified 9 years, 12 months ago by Julita.

    Hi!
    Unfortunately, log and pass doesn’t work for me:(.
    But, you should have revolution slider like in our demo page if you used “1-click demo import”. (and if you have revolution slider plugin installed) Import and Export file options, I mentioned before, are optional – so you don’t have to use it.

    Thanks,
    Julka

    Hello!
    Please update your Boston to the newest version (1.6) and problem will be resolved – we had this bug in our previous version, but now it’s fixed.
    Thanks,
    Julka

    This reply has been marked as private.

    Hello Peter!
    This is optional setting. You can do “export” to export all revolution slider settings to one file. Or if you have already file like that (if you, for example, have revolution slider in other theme and you want to have it this theme) you can import file with settings instead of doing it again manually.

    I hope that my explanations are understandable 🙂

    Best regards,
    Julka

    Hi!
    This should be available in our next version of Foodtruck. It will be updated today.

    Thanks,
    Julka

    Hi!
    we discussed your issue and decided that this is nice feature, so we should add this to new version of Foodtruck. This will be introduced to our next update of Foodtruck. It should be available today so if you have update notification on you will be able to update this today.

    Thanks,
    Julka

    Hi!
    we’re doing our best to have the new version today. Please, stay tuned:)

    Best,
    Julka

    Hello!
    Here you have very similar issue. Please, check explanation in this.

    Thanks,
    Julka

    Hello!
    I have problems to access to your wp-admin to do that for you, so please put in your Custom CSS field (Appearance > Theme Options > Code > Custom styles) following css:

    And problem should be solved.

    Best regards,
    Julka

    Hi!
    I’m not sure which version of html you want to have exactly. But you can just create new html file and copy code from component.html or index.html or any file you like and just edit content. Navbar and every other part of file are always well commented, so you should be able to find element you want to edit.

    I hope this helps.

    Best regards,
    Julka

    You’re welcome Stephen.
    I’m closing the topic.

    Best,
    Julka

    Hello,
    we’re working on this. The option will be added in next version of Foodtruck.

    Best regards,
    Julka

    Ok, could you tell me what exactly is happening? Did you have any error information displayed while file was uploading?
    Please, try the other way of installing theme – add boston to your wordpress1 folder in ftp, because I can see, that you have it only in folder, which is not published (worpdress).

    Thanks,
    Julka

    Hi!
    when I’m going to http://purpledot.co/wordpress1/wp-admin/themes.php I can’t see the Boston Theme. Did you tried to install this by this direction (using “Add new” and uploading zip file)and it doesn’t work? You can also, put Boston in your wp-admin folder on ftp (it should be in wp-content > themes).

    Could you, please tell me, which way you tried?

    Thanks,
    Julka

    Hi!
    Thanks for reporting this. We’re investigating the issue – you’ll be informed when we fix this.

    Best regards,
    Julka

    As I told you, setting up theme in wordpress for you is not covered by our free support. Did you even tried to follow the instruction I send you? Just go to appearance > theme > add new and upload your zip file. Then activate theme and do the 1-click demo import. Instruction are here and here

    Thanks,
    Julka

    I’m not sure what to say – our theme was not designed especially to be printer friendly – as you can see on attached by you screenshot, part of flexslider is cut off, not every page is centered, and on every header there are paths. Our demo content is part of your purchase so you have same standard, however we’re not responsible for changes that you’ve made.

    I tried to check the issue, but I can’t enter the site or wp-admin – could you please, check your htaccess?

    Thanks,
    Julka

    Hi!
    I’ve got this now. I fixed the bug for you and now you have pizza style on your site. It looks like you cleared a lot of demo content, so I hope that this looks like you wanted to.

    Best regards,
    Julka

    Hi!
    I’m not an expert in this plugin intallation, but it looks like you have to use. page.php

    Best,
    Julka

    Hello jamisont!
    Sorry for our delay in answer. We had a little reorganisation of forum. Please check in our Knowledge Base articles about Custom CSS and How to change font size.

    I hope it helps you out.

    Thanks,
    Julka

    Hi!
    as you can see, there is a few different backgrounds on Bad Ass BBQ chapters. All of them are images, so if you want to change chapter background, you need to upload new background image to your media and then, in shortcode:
    [chapter header=”chapter title” header_style=”1″ bg_image_src=”1″]
    replace “1″ with your new background-image path.

    About changing fonts – here and here you have articles about changing fonts and customization

    I hope this resolves the issue.

    Best regards,
    Julka

    This is still not published.
    First, please try to follow steps described in documentation I send you. Setting up the theme and general WordPress How to is not covered by our free support.

    Thanks,
    Julka

    Hi!
    to change that we need to do some changes in the hardcode. Normally, this is not covered by our free support, but we’ll do that for you:) Could you, please, send us your ftp access (please set your reply as private while sending credentials, so only support team could see this).

    Thanks,
    Julka

    the topic will be continued here. I’m closing that one.