Forum Replies Created
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JulitaUser posts: 8791
Hi!
Decima theme is not integrated with any Visual Editor. Theme can be edited with shortcode generator, more info: here.
Slider used in our theme is our dedicated shortcode, you can use it in page content with shortcode generator, just select Sliders > Flexslider.
Thanks,
JulkaJulitaUser posts: 8791Hi again!
We’ve submitted theme update with fix for the products issues. New theme release should be available tomorrow on themeforest.
Thanks,
JulkaJulitaUser posts: 8791Hi!
Thanks for reporting this. I can see that we have similar problem on our demo page. We’re investigating the issue. I will let you know as soon as we solve this.
Thanks,
JulkaJulitaUser posts: 8791Hi!
1. I can see that you are using images twice in each article, once in post content, screenshot and again as a featured image: screenshot. Please use it only once, as a featured image. There is no need to duplicate the featured image in post content.
2. I can see that we have some issue with social widget styles. I’ve added a temporary CSS fix in your admin panel – in next theme update we will include a proper solution for this.
3. I’ve added the CSS to fix the tags layout. Solution for this also will be included in next theme update.
Let me know if there is anything else I could help you with.
Thanks,
JulkaJulitaUser posts: 8791Hi!
It look like slider images were not imported correctly. When you go to Download Slider Items settings you will see that you have ’empty’ images selected, screenshot: here. If you change it to correct images it works correctly, example: here.
Let me know if there is anything else I could help you with.
Thanks,
JulkaJulitaUser posts: 8791Thanks for letting us know! I’m glad that you’ve managed to solve this.
Julka
JulitaUser posts: 8791Hi!
We’ve checked the latest version of the theme on our demo and test page and we can’t recreate the problem. So can you please send us your ftp access, so we could check this? It looks like problem is specific to your website, so we will need to take a look into your files.
You can safely send credentials via private reply. Only support team will see it.Thanks,
JulkaJulitaUser posts: 8791Hi!
Please verify if you use correct google calendar code and make sure that Google Calendar that you want to share on website is public. If that won’t help – please send us your ftp access and information where you added the google calendar code, so we could check this.
Thanks,
JulkaJulitaUser posts: 8791Hi!
Can you please provide access to your admin panel and ftp access, so we could check the issue?
You can safely send credentials via private reply – only support team will see it.Thanks,
JulkaJulitaUser posts: 8791Hi!
Sorry for the waiting time. I was able to log into your admin panel though I can’t see any of our themes installed on your website. If you are trying to install child theme, like Cupcake you need to install first the main theme, which is Seafresh. You will find information about that in your admin panel, screenshot: here and in our documentation.
So please, first install the Seafresh zip package and only after that you can install and activate child themes, like Cupcake.
I hope it will resolve the issue.
Thanks,
JulkaJulitaUser posts: 8791Hi!
You should be able to setup ftp account via your hosting service.Here: link you will find information how to do that.
Thanks,
JulkaJulitaUser posts: 8791Hi!
Thanks for the credentials! Though I can’t see any of our WordPress themes in your admin panel nor ftp? Can you please install the theme that you have purchased so we could check the issue?
Thanks,
JulkaJulitaUser posts: 8791Hi!
I tried to log into your ftp to check this, though unfortunately credentials don’t work for me,
sreenshot: here.
Can you please send me correct login and password to your ftp account?Thanks,
JulkaJulitaUser posts: 8791Hi!
Yes, though for paypal you will need to generate the button code from you paypal account. You will find more information about that: here.
Thanks,
JulkaJulitaUser posts: 8791Hello There!
You need to change file theme/shortcodes/team/ctTeamShortcode.class.php and change the number of team boxes (counter value) to 5. I hope it will resolve the issue.
Thanks,
JulkaJulitaUser posts: 8791Hi!
Please make sure that you are using correct shortcode to selected product type. Menu products and categories can be defined under Menu tab, where I don’t see “zoet” category, screenshot: here. And WooCommerce (shop) products are different type of post types, which can be displayed with WooCommerce shortcodes. You will find more info about that in our documentation, link: here.
Thanks,
JulkaJulitaUser posts: 8791Hi!
Please try to install plugin manually via Plugins > Add New > Upload. You will find zip package with plugin files in vendor/ct-size-guide folder in purchased package.
It should resolve the issue.
Thanks,
JulkaJulitaUser posts: 8791Hi!
It can be change with the Custom CSS code.
CSS1234#menuContainer {background: transparent url(../img/menu-cont-bg.png) repeat-x 0 0;}You can use custom image or just define color instead of image url. Code can be added via Appearance > Theme Options – Code- Custom styles
Thanks,
JulkaJulitaUser posts: 8791Hi!
Issue was caused by missing:
CSS1<script src="assets/form/js/contact-form.js"></script>Code on this page. Please add this at the end of you html page (but before the closing /body tag). It should resolve the issue.
Thanks,
Julka- This reply was modified 7 years, 11 months ago by Julita.
JulitaUser posts: 8791Hi again!
Unfortunately I don’t have PSD version for you, but fonts used for this logo are:
Lato Light and Lato Black.Thanks,
JulkaJulitaUser posts: 8791Hi!
Let me contact our graphic designer about that and get back to you with more info.
Thanks,
JulkaJulitaUser posts: 8791Hi!
You can display widget area on mobile with the following code:
CSS12345@media (max-height: 767px) {body .ct-menu-sidebar-overflow {display: block;}}Just add it via Appearance > Theme Options – Code – Custom styles. We removed widgets from the mobile version because of readability.
Thanks,
JulkaJulitaUser posts: 8791Hi!
Problem with sections was caused by conflict with AnimateCSS script with the latest update. I disabled the animation options via Appearance > Theme Options > General and your content is back.
Can you please send us your ftp access, so we could check the problem with the navigation scrolling?
You can safely send credentials as private reply. Only support team will see it.Thanks,
JulkaJulitaUser posts: 8791Hi!
Please add the following CSS in Apppearance > Theme Options – Code – Custom styles to change contact borders and text to white:
.wpcf7-form-control {
border: 2px solid #fff;
color: #fff;
}
To create a popup with contact form you would need some Popup plugin with option to add custom content inside the popup. Unfortunately we don’t have any option like implemented in our theme.
Thanks,
JulkaJulitaUser posts: 8791Hi!
Can you please send us your ftp access, so we could check what is causing the problem with customizer and header? You can safely send credentials as private reply.
Thanks,
JulkaJulitaUser posts: 8791Hi!
Thanks for reporting the issue. We’re checking what’s the problem with header. I will let you know as soon as we solve this.
Thanks,
JulkaJulitaUser posts: 8791Hi!
You need to edit form/config.php file with your email address, screenshot: here.
It should resolve the issue.
Thanks,
JulkaJulitaUser posts: 8791Hi!
You need to edit href attribute for each button to the url where button should direct http://prntscr.com/bec4kk
Thanks,
JulkaJulitaUser posts: 8791Hi!
Thank you! Now it works again. we’re checking the problems with customizer and scrolling effect.
Best Regards,
JulkaJulitaUser posts: 8791Hi!
Sorry for the long waiting time! Have you changed your admin panel credentials? Unfortunately we can’t login to your admin panel and we need the access to solve the issue.
Thanks,
Julka