Forum Replies Created

  • Julita
    User posts: 8791
    May 21, 2014 at 10:41 am

    Hi!
    Here is article about setting up new theme. Also Online documentation should be helpful, check “Startup” and paragraph “1-Click Demo Import” – this is the simpliest way to configure theme to look exactly like on a demo page.

    Also, I can’t login to your WP admin, because it’s not published. If don’t want to show content before you set it up, you can use this plugin.

    I hope, this helps you out with setting up your theme. If not, please let me know.

    Best regards,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 7:10 pm

    Hi!
    This is possible. I can make this for you if you send me your ftp credentials (remember to set your reply as private).

    Best regards,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 7:00 pm

    Hello!
    There are to ways to do that:
    1.Find following shortcode on your page content:

    [contact_form easy_box="no" header="Email us" label_email="E-mail address" label_name="Your name" label_message="Your message" buttontext="Submit"]

    and simply add parameter:
    [mailto="yourmail@email.com"]

    or

    2. Insert contact form using shortcodes > contact > contact form and put your email address in field: Mail to.

    Best regards,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 6:17 pm

    Hi!
    I hope, that we’re gonna make this next week.
    Regards,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 5:51 pm

    Hi,
    it still doesn’t work form me. I’m using link http://werbe-box.at/kunden/zeilinger/ and it automatically redirects me to http://www.brandart.at/.
    I can see, that you have subfolders twice in the directory.
    Did you tried to reinstall your WordPress? It could resolve the issue if there was some problems during the installation.

    Best regards,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 3:13 pm

    Hi Juaco!
    I fixed the issue – now it looks ok. This was caused by setting “medium” (or ‘medio’ to be precise :)) image size, while browsing image from media library. It’s good to always be sure if you have in display settings checked “full size”.

    Best regards,
    Julka

    • This reply was modified 9 years, 12 months ago by Julita.
    Julita
    User posts: 8791
    May 20, 2014 at 2:47 pm

    Hi!
    It is not possible at the moment to have blog posts on onepager too. But we’re working on it, so in our next version of Foodtruck we will have shortcode to get recent posts in any place. Till then, you can create a new page and set it up as blog using:
    Appearance > Theme Option > Posts
    Then in Appearance > Menus add new (or modify already existing) menu item with link to your blog page.

    I hope this helps.

    Thanks,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 1:47 pm

    Hi!
    Could you please, specify: do you want to have menu items to be alphabetical or menu categories? Because I’m not sure if I understand you.

    Thanks,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 1:32 pm

    Hi!
    It is possible to upload your image, but the change will be displayed in every section, not in just one. To make the change, please go to your folder with WordPress content, follow this path wp-content > themes > foodtruck > seabreeze > assets> images> prodbox-frame.png and replace file prodbox-frame.png with yours.

    Diversed frames in both section require changes in hardcode, so this is not covered by our free support, however if you still want that, please contact premium@createit.pl and ask for quote.

    Thanks,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 11:10 am

    Hi Rayant,
    we are working on it. You’ll be informed when we will fix this.
    Best regards,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 10:46 am

    I’m sorry to say that, but I can’t see the page:( It still redirects me.
    Could you please, check this one more time?

    Thanks,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 10:43 am

    Hello!
    All of our templates are build with bootstrap – this is framework for responsive web-designs.
    So, this is not possible to disable responsive – because this is not an option but integral part of whole design.

    Best,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 10:36 am

    Hello!
    Thanks a lot for reporting this. We are investigating the issue. We’ll let you know when we fix this.

    Thanks,
    Julka

    Julita
    User posts: 8791
    May 20, 2014 at 10:16 am

    Hello Kevin!
    Please, go to Shortcodes > Typography > Icon and click “available icons”.

    Best,
    Julka

    Julita
    User posts: 8791
    May 19, 2014 at 7:20 pm

    Hi Andreas,
    When I’m using your link http://werbe-box.at/kunden/zeilinger/ it automatically redirects me to http://www.brandart.at/, so now I can’t even enter the site:(
    It looks like problem with your files – could you please reinstall your WordPress? It should help.

    Thanks,
    Julka

    Julita
    User posts: 8791
    May 19, 2014 at 6:36 pm

    Hi Hugo!
    Did you tried method described in our Online Documentation?

    If you still have problem with that, don’t hesitate to contact us.

    Thanks,
    Julka

    Julita
    User posts: 8791
    May 19, 2014 at 6:09 pm

    Hi Lorenzo!
    Please, check our article about shortcodes in Knowledge Base section.
    The shortcode, that you are looking for should be under “Structure”.

    Best,
    Julka

    Julita
    User posts: 8791
    May 19, 2014 at 6:05 pm

    Hello!
    Of course we can customize your client theme, however this is not covered by our free support. Please, contact premium@createit.pl or get more info in our Support Policy section.

    Thanks!
    Julka

    Julita
    User posts: 8791
    May 16, 2014 at 3:38 pm

    Hi again Will:)
    as I told you, deleting footer in wordpress is not covered by our free support, so if you want to have it deleted contact premium@createit.pl and ask for a quote.
    Your previous issue was closed, because we helped you with issue, which was in free support scope.

    But, maybe it is enough for you to edit footer content – you can learn more about that in this article.

    Here you can find more information about our Support Policy

    Thanks,
    Julka

    Julita
    User posts: 8791
    May 16, 2014 at 1:16 pm

    Oh! You have Nonus WordPress 🙂
    You start topic in Nonus HTML and this confused me:)
    To delete Twitter find on your Home Page with parallax following code:

    and simply delete this – if you will want to have it back in future you can add this by using “Shortcodes > Contant > Twitter”

    Unfortunately other element, that you want to delete is footer. And in wordpress this is automatically added to every page. If you want to have it deleted, it is possible, but it gonna take some time and it’s not covered by our free support (please check Support Policy). So if you want to have it, please contact premium@createit.pl.

    And I’m moving your topic to “Nonus Parallax WordPress Portfolio”.

    Best,
    Julka

    • This reply was modified 10 years ago by Julita.
    Julita
    User posts: 8791
    May 16, 2014 at 11:58 am
    This reply has been marked as private.
    Julita
    User posts: 8791
    May 16, 2014 at 11:20 am

    Huuum, did you checked index.html file?

    About FTP – just check if you send me correct credentials 🙂

    Thanks,
    Julka

    Julita
    User posts: 8791
    May 16, 2014 at 10:31 am

    Hello Will!
    I cant’ login to your FTP (could you please verify log and pass) to do the changes for you, so maybe I can at least steer you on the right path:) to delete Twitter section from your site, please find in your html code similar to the one below:

    and replace it with

    (The only change is

    at the top and bottom – with that way the code will not be displayed on your page, but you still have it, so if you will want to have it back you have to only delete those signs).

    And to delete from site black container from footer section, find similar code:

    And do the same thing, wrap code in

    About images in works section – If I understand you correctly it could be possible only with some hardcode changes, which are not covered by our free support. So if this is important to you, please check our Support Policy.

    Best regards,
    Julka

    • This reply was modified 10 years ago by Julita.
    • This reply was modified 10 years ago by Julita.
    Julita
    User posts: 8791
    May 15, 2014 at 12:29 pm

    Hello!

    Can you tell me where the heck is the link to create a new ticket on your support forum? Ive registered already and verified but dont find a place where to place a ticket.

    Big red button “New issue” on the right top – we thought that this would be pretty readable 🙂

    About your issue – this is not covered by our free support. Everything is explained in our Support policy. If you want to have changes not covered by free support, please contact premium@createit.pl.

    Thanks,
    Julita

    Julita
    User posts: 8791
    May 15, 2014 at 12:19 pm

    Hello werbebox!
    looks like you had a lot of activated plugins, which caused a lot of errors on your site – I deactivated some and there is less errors. But I’m not sure If you have correct path to css file with pizza styles – we could check this if you send us ftp access (please mark: Set as private reply).
    Also, did you changed something in the hardcode?

    Thanks,
    Julita

    Julita
    User posts: 8791
    May 14, 2014 at 6:27 pm

    Hi jfrancais!
    For now, we’re not planning to add slideshaw option to the shortcode.
    If you want to have your changes kept permanently, please follow steps described inThis article in our knowledge base.

    Best regards,
    Julka

    Julita
    User posts: 8791
    May 14, 2014 at 12:27 pm

    Hi again,
    I tried a lot of times, seriously 🙂
    http://prntscr.com/3j3d6w – It looks like some issues with server – I can’t connect to it.

    Julita
    User posts: 8791
    May 14, 2014 at 11:51 am

    Hi,
    in portfolio Item settings (below content field) change ‘Show portfolio item as: Featured image’ to ‘Gallery’.
    Then in Media Library choose images you want to have in this item and attach them by clicking “attach” (you can find this in column “Uploaded to”).

    Best regards,
    Julka

    • This reply was modified 10 years ago by Julita.
    Julita
    User posts: 8791
    May 13, 2014 at 10:54 am

    Hi rroys,
    I’m sorry to say that, but it looks like problem with your version of browser. I tested our template on safari and I still cannot recreate the bug. On apple support communities I can see a lot of issues with Safari 7.0.3. Unfortunately we are not able to adjust the template in such a way that clears the browser bugs (especially in such new version as 7.0.3).

    Best regards,
    Julka

    Julita
    User posts: 8791
    May 12, 2014 at 11:36 am

    I tested our template on Chrome, Firefox and Internet Explorer and it works fine. From your description, it looks like problems with ajax (which is loading work single pages) – according to your browser or Internet connection it could work slowly. Could you please, specify which browser (and version of it) you’ re using? Because I can’t recreate the bug.

    Thanks,
    Julka

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